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Pilot stand-up support plan

PLAN for Brad's review; activates if a pilot says yes2026-09-06

Supporting the pilot's stand-up

The pitch letter promises "me, on call, for the stand-up" and the terms memo makes it term 2. This is what that promise means in hours and deliverables, plus the honest list of what the flagship must build BEFORE a pilot's day one. Friend-grade and best-effort by design; anything that needs an SLA needs the future money conversation instead.

The boundary that shapes everything

The flagship never holds credentials to the pilot's machine. Support is pairing (a call, a screen share, a shared terminal the pilot drives), never administration. This is the terms memo's data-stays-home and each-signs-for-their-own-machine terms wearing work clothes: if Brad can log into it, the pilot does not fully own it, and both promises crack. The same line the other way: the pilot's Claude runs the pilot's machine; the flagship's Claude advises through the humans, never operates cross-machine.

Before day one: the flagship's prerequisites

These are OUR work items, and the pilot cannot start until they exist. Ordered by weight:

  1. The template repo decision. Today the kit lives inside bradley.io's own repository, tangled with Brad's biography, his instruments, and his deploy path. A pilot needs either (a) a clean housecalls-kit template repo (the real answer, a day of extraction) or (b) a documented fork-and-delete list (the fast answer, error-prone). Decide before inviting anyone.
  2. The Campaign Brain workspace answer, from Nominate, in writing even if the writing is one text message. Flagged in the pitch letter and the terms memo both; without it the harvest half of the kit is decorative.
  3. A selftest fixture generator. The pipeline's county fixtures are Michigan coordinates today; the stand-up checklist tells the pilot to regenerate them but no tool exists. Small script: take three known-county coordinates for the new state plus one open-water point, emit the fixture block.
  4. The subdomain recipe, written down. DNS both views, nginx with a real ACME location, certbot webroot, the local /etc/hosts pin for loopback tile servers. The flagship has done it five times and it lives in one head and one memory file; it belongs in the kit's docs.
  5. The tile recipe. How the flagship's region tiles are actually served, and the honest options for a pilot (self-host their region the same way, or a documented interim). This is the checklist's "plan an evening" step; the plan should exist before their evening does.

The weekend itself

  • Kickoff, 60 minutes, before anything is typed. Walk the stand-up checklist end to end, confirm phase 0 is truly done, agree the order and the windows. The pilot shares their screen; they drive everything.
  • On-call windows, not continuous presence. Two agreed blocks per day (one morning, one evening, an hour each) where Brad is reachable live; async in between with a same-day answer. A weekend has enough hours for this twice over; a stand-up that needs more than that is telling us something about the kit, and that finding goes in the log.
  • Who does what: the pilot types, the flagship navigates. Every fix discovered lands as a kit change or a checklist edit the same weekend, not a verbal workaround. The rule of the whole exercise: the second operator's problems are the kit's bugs.
  • The stuck protocol: fifteen minutes stuck alone, then ask; thirty minutes stuck together, then park it and move on (the checklist is ordered so nothing blocks on a later step); anything parked gets a named owner before the weekend ends.

After the weekend: the first thirty days

  • First-harvest review, within the first week. Their map lit, their rig honest, their raw results read together once so the curation discipline transfers (signals need sources; aggregator counts are banned; the rubric is not a suggestion).
  • A weekly call, thirty minutes, four weeks. Standing agenda: what broke, what confused, what the ledger says, what goes back into the kit. After four weeks it drops to as-needed, because a pilot that still needs weekly support at day thirty is a kit finding too.
  • Learnings flow back per the memo: every fix is a commit with credit. The pilot's name in the kit history is the currency of a free pilot.
  • The first-send gate is theirs alone. The flagship reviews nothing outbound and signs nothing; phase 7 of the checklist runs on their side with their signature. We will happily be their seed-test recipient.

What support is not

Not running their machine, not writing their biography, not signing or reviewing their outbound, not holding their keys, not their compliance counsel, and not forever: this plan covers one pilot through thirty days, then we design whatever comes next from what the log says actually happened.

Activation

This plan activates when a pilot countersigns the terms memo. Between now and then, prerequisites 1 through 5 are buildable at any time; 3, 4, and 5 are afternoons, 1 is a day, and 2 is a conversation only Brad can have.

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